HeadFirst Group has received the certification of a 'Great Place To Work' for the second year in a row. "We have grown on all fronts compared to last year, thanks in part to the commitment of all teams to address areas for improvement and that has paid off," says Joke de Graaf, Head of HR & Organization.

Why is certification so important to HeadFirst Group?
"Listening to our employees is the essence of our organization. Their input is invaluable to us and central to our efforts to be an excellent employer. We can say we are a good employer, but with this certificate we can really demonstrate this and communicate what employees experience and feel. What makes this survey very valuable is that it provides us with concrete tools to continue to improve. The independent employee survey uses the Trust Index to measure trust, pride and pleasure. Themes that are very important to us."

"The survey shows that employees feel the same way. Everyone feels welcome, at home and appreciated, with the freedom to be themselves, regardless of gender, origin or age. On that last theme we even achieve a score of almost 100, how nice is that!"

What has improved from last year?
"Last year we took a close look at onboarding and adjusted it based on feedback from new colleagues. We looked at what went well, but especially what they missed. And we noticed that those adjustments had an effect."

"In addition, we have worked on communication. With us there is no rigid hierarchy, but rather bottom-up leadership. Of course there are issues that are discussed first in the MT, but communication to the teams could be better. Therefore, together with the marketing and communications team and management, we discussed how to improve this so that the teams are even better informed about what is going on."

What are you most proud of within HeadFirst Group?
"Mutual trust is important to us and we like to give employees the freedom to do their jobs. Making mistakes is allowed and is of course part of the job. That is why 'Learn every day' is one of our core values. It is positive that the survey shows that employees are innovative and try to do things in an innovative and better way. Getting a little better every day, both as an organization and as individuals, is what we strive for."

"I like to see that, despite the growth we have experienced and continue to experience, the employees indicate that everyone is approachable, and we are able to maintain the open and accessible culture . That's what made us great and that's what we continue to maintain."

What will you be working on in the coming year?
"Although technology is our strength, we are a people company. That's why one of the spearheads is innovation. We are going to investigate how we can use technology better, so that repetitive tasks can be automated and we have even more time for personal contact with our partners and colleagues. At HeadFirst Group, employees are given the freedom and responsibility to get started themselves when they have a good idea. Using technology in the right way creates space for creativity and new ideas."

Would you like to experience working at a Great Place To Work for yourself? Take a look at our vacancies and find the position that suits you perfectly. Want to know more about HeadFirst Group as an employer or a vacancy? Please contact Charlie Windhorst, our Corporate Recruiter on 06 - 36304235 or werkenbij@headfirst.group. We like to think along with you!