As an employer, we have evolved rapidly in recent years. Guided by our three core values: Customer first, Learn everyday and Connecting people. Engagement, fun and ownership are central to our organization.

Responsibility

We encourage our employees to be entrepreneurial through personal development and give them responsibility. We combine our focus on customer experience with the Lean philosophy, which is based on the principle that improvement initiatives come from the entire organization rather than just from the top of the organization. We have put our employees at the wheel of continuous improvement.

HeadFirst Group Academy

To encourage our staff to continue to learn and develop, we have our own HeadFirst Group Academy. The Academy is an online learning environment where employees collectively attended 483 training sessions in 2023. In addition, a large number of classroom training sessions were conducted (305 training sessions).

Mental well-being

The mental well-being of our employees is also essential to us. That's why we joined forces with OpenUp, an organization whose mission is to make mental wellness accessible to everyone. OpenUp offers resources that make people more resilient and help them in their personal development such as a health check, one-on-one consultations with certified psychologists, master classes and group sessions, mindfulness consultations and online programs, articles and manuals.

Acknowledgment

Since we moved into our new headquarters in Hoofddorp in early 2022, we have our own HeadFirst Group theater at our disposal. We use this for our customized escape room, company parties, knowledge events and inspiration sessions.
All of this has been greatly appreciated: we were certified as a Great Place to Work (GPTW) for the second time in 2023. This is a great recognition of who we want to be as an employer. In the GPTW survey, our employees rated us highly on the topics of fair treatment, diversity & inclusion, responsibility and independence within work, and feeling that they can be themselves at work.

Does HeadFirst Group seem like a great place to work? Check out our vacancies and maybe we'll see you soon at our monthly drink!