Mila has been working as an MSP Consultant Sourcing at Staffing MS, part of the HeadFirst Group, for a year and a half. In her role, she is operationally responsible for clients in the healthcare sector. In this article, we will discuss her daily activities, the cooperation within the team and the challenges that the work brings.

What is your background and how did you come to this choice?

"I started my career at an employment agency. Later I was offered another job as a recruitment assistant. Then I grew into the role of corporate recruiter. Then I came across this position at Staffing MS. I first joined for a day to get an idea and that was very positive, I really liked the atmosphere. I then took up the challenge and I really like it."

What does an MSP Consultant Sourcing actually do?

"Together with my fellow consultant Salima, we form the Care team. We currently serve four healthcare clients and one more will be added soon. Our tasks differ significantly from those at government clients, for example. With the government, requests are mainly put out, assessed and then awarded. There they work with a Dynamic Purchasing System (DAS) and laws and regulations play a major role. Everything has to be as transparent as possible. In healthcare, on the other hand, customers are more demanding and much more administration is involved. The work involves implementing rate changes, renewals and negotiating rates. This requires effort, but also provides variety. You regularly have to negotiate with suppliers and freelancers and see how we can best help our customers. In this we receive support from the Contracting Department, which manages the files. The portal system we use for this is indispensable for all of our customers. The working method differs for each client, which may be a bit difficult to get used to at first. We deal with self-employed healthcare professionals, where VAT settings and BIG registrations must be carefully checked. These are all things we have to take into account."

How is the cooperation within your team?

"At work, it's pretty informal. Of course we have rules, such as wearing neat clothing. There is hard work, but we also have a lot of fun. The team is very pleasant and I must say I really enjoy working with them. Everyone gets along well and we help each other whenever possible, although that is not always possible because of our own busy clients. Currently, team Care consists of two consultants and one contract administrator who supports us. We also take each other's vacations into account. We do try to teach everyone more all-round skills so that more substitution is possible in case of illness or vacation."

What did your position look like in the beginning, and has that perhaps changed over time?

"Certainly, this is mainly because clients and organizations change, which means you need different skills. This means you also keep developing yourself and moving with these changes. I always did the healthcare clients, one period I supported a colleague on a government project because it was very busy and he couldn't handle it alone. At that time I had some spare time, so I helped him. But now I'm only responsible for healthcare clients."

What makes your work so enjoyable?

"The work at Staffing MS is very varied and diverse. I really like the team I work with, which makes the work fun. I enjoy going to work. In terms of tasks, I like that I can actually be involved in everything. I can be involved in setting rates, solving problems and advising others. I get involved in everything and that ensures that I can learn a lot here!"