Personal approach in serving clients

With an impressive track record of 17 years, Karin Brizar, the Head of Operations, has earned her spurs at HeadFirst Group. A long time ago Karin started at FastFlex, but after several acquisitions she still feels like a fish in the water at HeadFirst Group after all these years.
The essence of her role
In simple terms, as Karin herself would put it, my department is "The hub of the organization." Her responsibilities include contract management and payroll, but her role extends beyond that. She ensures that HeadFirst Group's product of seamless external hiring for clients is taken care of to perfection.
Her mission is to ensure that all parties are satisfied, by providing clients and freelancers with the right information and acting as a reliable knowledge partner. The most enjoyable aspect of her job? The constant contact with a diverse group of people.
The secret of her team
Karin's team is her pride and joy. With nearly 30 full-timers and a nice mix of men and women. What makes it distinctive, according to Karin, is not only the diversity in age, but also the variation in personalities. The stability of the team is remarkable; the relationships between them have grown stronger and stronger.
Proud of progress
The past five years at HeadFirst Group have of course seen remarkable growth. Karin herself is very proud to be part of that development. "We have grown very large in recent years, growing with us and embracing the change I find that very beautiful. I am proud that I have been able to adapt and develop myself to go along with this change," Karin said.
These developments, despite the many years, of course, never make her job boring. Karin sees the constant change as a nice challenge on her personal development. She also praises and emphasizes the importance of adaptability within the team, especially given the company's rapidly changing environment.
With better and faster systems on the horizon, Karin is determined to maintain a personal approach in serving clients. She sees plenty of opportunities to take HeadFirst Group to new heights, with a focus on continuous improvement and client focus. For example, she states, "We have recently received better and better appreciation from our clients. We have worked hard on this for years and it is now paying off. I am proud that we have all managed to achieve this."
Job satisfaction at HeadFirst Group
What makes HeadFirst Group a great place to work? Karin describes it as a warm bath, where employees are embraced and encouraged to be the best they can be. The informal atmosphere, excellent facilities and emphasis on fun make it a unique workplace. At HeadFirst Group, it's not just about the work, but also about celebrating successes and continuing to invest in personal growth. "All this may sound a bit cliché, but it really does feel that way. A warm bath, where you are encouraged to get the most out of yourself."
Also excited to get started at HeadFirst Group? Click here for the vacancies!
