Belinda Oudhoff (52) has been working as an MSP Consultant Contracting at Staffing MS, (part of HR-tech service provider HeadFirst Group) for almost two years now. With her sales background and experience in various back office positions, she joined Staffing MS. "A whole new world opened up for me here. We take over the total hiring process of temporary staff for our clients." Belinda likes to tell us about how she always goes the extra mile so she can continue to develop herself. 

What does an MSP Consultant Contracting actually do?

"As a Consultant Contracting, you are mainly concerned with forming and updating files for the assignments," Belinda says. "We take over the entire hiring process from our clients: we put the requests out in the market towards the suppliers and the professionals on our own platform. When there is an assignment, we set up the file. My job is to make sure the file is complete and that it stays complete. We also take care of invoicing, and for this, all files must also be in order on time according to legal requirements. We also provide first-line support, where we receive all kinds of questions from suppliers or self-employed persons without staff (ZZP'ers) or questions intended for other departments about payments, for example. I usually try to help the caller directly myself and then if I can't figure it out, I make a callback request. Everyone plays an important role in the process this way: Sourcing makes contact with the client to get the request and order in order, and Contracting makes sure the files get/stay in order and answers the first-line questions. There is no hierarchical difference because we all work together to get the job done, and that also makes it a lot of fun to work here."

How is the cooperation within your team?

"I really like the work atmosphere. There are six of us in the department and we work hard, but there is always room for a laugh. As contract manager, I have a lot of contact with Sourcing to make sure the job is complete. You have the opportunity to work both in the office and hybrid. Since I work part-time, I have one day off and one work-at-home day."

What makes your work so enjoyable?

"You can make the work as interesting as you want of course. For me, it's important that when that space is available, for variety you also occasionally pick up something you don't normally do, helping another department or figuring something out, for example. You develop yourself in multiple areas this way. We also have planning meetings, where you can indicate where you want to go, which is really nice."

Would you recommend this work to others?

"In fact, I recommended my cousin, who is also working here. Good to know is that you get all the space here to get to know the systems well first. You are also just allowed to make mistakes and there is room to be yourself."

Has your position changed in the time you've worked here?

"In my case yes, but it does depend on how you do your job. You can do what you are asked, but you can also go the extra mile and keep developing yourself. For example, checking with a consultant why something has not yet been picked up or taking over each other's tasks when we are absent. In any case, that makes my work very fun and challenging!"