In-House Support Representative
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Ensure structure and quality within HeadFirst Group's operations
Are you used to working in a structured environment where you coordinate between various stakeholders, systems, and processes? And do you find it rewarding to carefully resolve issues and ensure quality?
As an Inside Sales Representative (Customer & Operations), you play a key role in our service delivery. You ensure that processes run smoothly and that inquiries are handled accurately and promptly.
What will you do?
Handling inquiries from suppliers, professionals, and clients;
Monitoring the progress, quality, and completeness of processes and reports;
Recording and processing information in our systems;
Coordinate with internal departments such as contract management and finance;
Identifying discrepancies and opportunities for improvement within processes;
Supporting colleagues with operational issues.
This is what you get from us
Salary that matches your experience
You will receive a salary range that matches your knowledge and experience. We reward you fairly for your commitment and development.
You will receive a salary range that matches your knowledge and experience. We reward you fairly for your commitment and development.
Vacation pay and days off
You will receive 8.33% vacation pay and are entitled to 27 vacation days per year based on full-time employment. This gives you plenty of time to recharge your batteries.
You will receive 8.33% vacation pay and are entitled to 27 vacation days per year based on full-time employment. This gives you plenty of time to recharge your batteries.
Hybrid working
We support hybrid working and apply a 60/40 split, whereby full-time employees spend three days at the office and two days working from home.
We support hybrid working and apply a 60/40 split, whereby full-time employees spend three days at the office and two days working from home.
Premium-freepension
We pay your entire pension premium. This means you accrue pension without having to contribute to it yourself. As a result, you are left with a higher net salary.
We pay your entire pension premium. This means you accrue pension without having to contribute to it yourself. As a result, you are left with a higher net salary.
Performancebonus
Depending on your performance and that of HeadFirst Group, you may receive an annual bonus of one or two months' salary.
Depending on your performance and that of HeadFirst Group, you may receive an annual bonus of one or two months' salary.
Monthly extras
You will receive a monthly allowance for internet, a vitality budget, a contribution towards lunch, and support in setting up your home office.
You will receive a monthly allowance for internet, a vitality budget, a contribution towards lunch, and support in setting up your home office.
What we expect from you
At least a vocational or college level of work and thinking;
At least 1 year of experience in an office, support, or administrative role;
You work with precision and organization, and maintain a clear overview;
You have strong communication skills and interact professionally with various parties;
Experience with systems and administrative processes;
You take responsibility for your work and ensure quality.
Do you have a question?
Feel free to ask these, I'm happy to help!
Sander van der Breggen
Recruiter
The application process
Submit application
We will contact youwithin 48 hours.
On call
Assessment
On call
Offer
Welcome to HeadFirst Group!
Your benefits at HeadFirst Group
27 vacation days
AND the possibility of adding or selling days. We work hard, but don't forget to relax.
Moments of celebration
With more than 450 colleagues, we always have something to to celebrate. As one team, we celebrate birthdays, anniversaries and other successes!
OpenUp & HeadFirst Group Academy
Work on your mental health with access to the platform OpenUp. We learn every day, which is why we offer you free trainings and courses to keep developing yourself.
Bonus
Achieve your goals and see this reflected in the form of a bonus? That's possible with us! Hard work is rewarded.
Hybrid working
Work at one of our 4 locations, at home, or at any wherever you feel comfortable. Of course you will receive a mobility and home working allowance from us.
Our headquarters
Take advantage of the free sports facilities, fine workstations and enjoy a delicious lunch buffet. A formidable competitor of home!
👑 We are a Great Place to Work!
Ready to shake up the next world of work?
Meet a colleague
Daphne van Dorrestein
Recruitment Consultant
Agbor Eyongakpa
Account Manager
Bart Bult
Team Lead Recruitment
Michelle Wassmer
Recruitment Consultant
Ready to join headfirst group?
Apply Now
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