Partner Manager

HeadFirst Group is an international, market-leading full-service HR service provider and HR tech platform. As Partner Manager, you guarantee the quality of our Partner Services: you manage relationship, revenue, and process goals and ensure that suppliers contribute optimally to successful hiring for our clients. Collaboration is key! You are the right person to make this collaboration a great success.  

Why this role at HeadFirst?

The volume of requests handled by the HeadFirst Group requires tight supplier management. Every year, we connect more than 35,000 professionals to more than 500 clients, driven by tech-meets-touch. You play a vital role in this! You find the right partners, enter into a (long-term) partnership with them, and explore how we can grow together, both the partner and HeadFirst. This partnership naturally also involves objectives, and you will make agreements on both process and commercial matters.

What will you do?

• Portfolio management: (±40 suppliers): drawing up annual and account plans, recording commercial agreements, monitoring performance agreements and compliance.

• Stakeholder management: coordinating and leading sessions between suppliers and internal teams (account management, recruitment, marketing), including agenda, preparation, and reporting.

• Supply and demand management: identifying needs, recognizing opportunities for upselling, and translating these into concrete actions.

• Continuous improvement: identifying trends and bottlenecks and discussing them with stakeholders; we improve in a data-driven manner, step by step.

• Visits & consultations: daily appointments in Hoofddorp or at the supplier's location; lease car or mobility allowance available.