Portfolio Service & Product Lead

Location: London | Global reach across the EU, the UK, the US, and APAC

Build and scale a new global standard in workforce solutions

This is a unique opportunity to shape how organizations attract and retain talent across borders. Following our international expansion, we are developing a next-generation AOR and EOR solution that enables clients to operate in compliance with regulations and at scale in an increasingly complex global landscape.

We are looking for a Portfolio Manager who can take this market opportunity and turn it into a globally scalable service and product, and then expand into other services and products. We are seeking someone who combines strategic thinking with commercial acumen and knows how to build, validate, and scale business propositions in complex environments.

Your impact

You will begin by spearheading the development of a global Agency of Record and Employer of Record offering from the ground up. From initial market research through validated pilot programs to a full-scale rollout, you will define how this offering is built, positioned, and brought to market.

This is not a traditional service design role. You will work at the intersection of strategy, business model design, and product development, shaping a solution that must be effective across multiple regions, regulatory environments, and client segments.

You will identify our competitive advantages, define how we stand out from the competition, and translate that into a compelling and commercially viable service. Your work will directly influence our international expansion and how clients manage workforce complexity across borders.

Working across Product, Legal, Compliance, Operations, Finance, and regional leadership, you will provide clarity and direction in an environment where not everything has been defined yet. You will lay the groundwork for a scalable, compliant, and high-impact global service, while Product Managers translate your direction into platform delivery.

And this service is just the beginning!

What will you do?

• Take full responsibility for the end-to-end development of our services, starting with our AOR and EOR offerings, from market discovery through launch and ongoing refinement

• Analyze global market dynamics, including competitors, regulatory complexity, and market size, to determine where and how we can succeed

• Identify and validate client needs, buyer personas, and opportunity areas across regions and industries

• Define the business model, pricing strategy, and partnership strategy needed to expand internationally

• Design the end-to-end service blueprint and customer journey across multiple markets

• Define high-level platform and capability requirements in close collaboration with product teams

• Lead client discovery and pilot programs, incorporating continuous feedback loops from validation through to scale

• Ensure that the proposal is operationally feasible, legally compliant, and financially viable by maintaining close alignment with key stakeholders

• Drive alignment across global and regional teams, ensuring consistency while enabling local execution

About HeadFirst Group & Impellam Group

HeadFirst Group operates at the heart of the international talent market, helping organizations source and manage external workforce solutions. Following our merger with Impellam Group in London, we have significantly expanded our global presence and client base.

We are currently developing the next phase of our offering: a globally scalable AOR and EOR capability that enables clients to operate across borders with confidence. This role is central to that ambition and will play a pivotal role in how we position ourselves and expand internationally.

Location & Application

This role is ideally based in London and the UK, reflecting the international scope and stakeholder landscape. The Netherlands (Hoofddorp) is an alternative location. Local employment terms and benefits apply based on the country of employment.