Direct solliciteren

MSP Consultant/ Engagement Coördinator BE

Do you like working in a highly energetic, dynamic, and challenging environment? Then we have the job for you! Apply now to join our MSP team managing the largest MSP program within The HeadFirst Group.


The Engagement Coordinator (EC) operates in the midst of the MSP operations process and is the main contact for the client and internal team members in relation to the onboarding of new contingent workers, extensions, terminations, changes, reporting and other queries.

General responsibilities

  • Responsible for the onboarding and change process of contingent workers in the VMS (Fieldglass);
  • Responds to inquiries like: general worker onboarding inquiries, assignment updates/changes, reporting / status requests, etc.
  • Sends reminders for work items in the VMS to the client and the vendors that are pending and visible via Fieldglass dashboards;
  • Answers telephone calls, e-mail correspondence and manages the main shared e-mail box;
  • Leads and participates in weekly calls with the clients users to discuss worker onboarding, updates and changes


Are you a self-starter, smart and eager to learn more about the MSP program and maybe you already have experience within the service industry? We are open to receive your application!


  • Preferably a Bachelor’s degree, equivalent or relevant experience;
  • Skilled in communicating effectively verbally and in writing;
  • Ability to work in a fast-paced and dynamic environment
  • You possess strong attention to detail and like to be in control of your work
  • You are willing to work from the Brussel office once in a while
  • You live in Belgium (or willing to relocate) and preferably within a 1 hour commute to one of the office locations
  • You have skills in working with MS-Office and video conferencing tools (like Teams or Zoom), in general you are used to working with different tools and are eager to learn.

Language skills

  • English & Dutch mandatory;

Extra information

Did you recently finish school or are you open to a new role / next step in your career, but not confident yet that you have the skills to match the requirements? We would happily like to receive your application since we wish to give an equal opportunity to everyone that is interested in this role. We will support your development to grow into the role to help you succeed. During an interview with the MSP program manager and one of the MSP Team Leads will assess your personal competences and skills to make sure that you are able to reach the desired levels.

Direct solliciteren


Diegem (België)

Aantal uur






Deel deze vacature:

Isabel Verbeek

Heb jij vragen over deze vacature?

Isabel staat voor je klaar, neem contact met haar op via mail of bel: +316 10 13 56 30


  • 1 Jouw sollicitatie

    Zie jij een passende vacature? Dan ontvangen wij graag jouw cv en een korte motivatie.

  • 2 Cv selectie en telefonische intake

    Zien wij ook een match, dan spreken wij jou graag tijdens een telefonisch intakegesprek. 

  • 3 Uitnodiging eerste kennismakingsgesprek

    Zijn we beiden enthousiast? Je bent dan van harte welkom voor een kennismakingsgesprek bij ons op kantoor.

  • 4 Uitnodiging verdiepingsgesprek en referentiecheck

    Zijn wij na de kennismaking beiden positief? Dan volgt er een tweede gesprek. 

  • 5 Contract- ondertekening

    Nu alleen de formaliteiten nog afwikkelen, de contractondertekening. Welkom bij HeadFirst Group!