Program Manager – Global Workforce Solutions

Program Manager – Global Workforce Solutions

Lead global workforce transformation, optimize workforce solutions, and drive the implementation of scalable operating models.

Are you an experienced Program Manager with a strong background in MSP, contingent workforce, or workforce solutions? Do you thrive in complex international environments and know how to translate strategic objectives into practical programs, align stakeholders, and drive measurable operational improvements?

We are looking for a Program Manager – Global Workforce Solutions to lead the implementation and optimization of workforce solutions across our international organization. You will work across regions to improve operating models, standardize processes, implement new workforce solutions, and drive measurable improvements in service delivery, performance, and scalability.

Your impact

In this role, you will lead complex, cross-regional programs focused on workforce solutions, operational excellence, and organizational change. You will translate strategic objectives into practical implementation plans while aligning stakeholders across commercial, operational, and support functions and ensuring delivery in accordance with agreed-upon outcomes, KPIs, and timelines.

You will play a key role in driving the adoption of new workforce solutions, processes, and operating models. Success will be measured not only by delivery, but also by the extent to which changes are effectively implemented, adopted, and embedded within the business.

Working closely with senior leadership and regional stakeholders, you will provide structure, governance, and visibility across multiple initiatives. You will identify risks, manage dependencies and escalations, monitor performance, and ensure alignment between global objectives and local execution.

You will also contribute to the further professionalization of our international organization by helping to standardize processes, improve collaboration, optimize service delivery, and establish scalable implementation frameworks.

Within the first 12–18 months, you will have:

• Successfully implemented multiple cross-regional workforce solution initiatives that yielded measurable operational results

• Driven alignment among stakeholders across different countries and business units

• Improved adoption of standardized processes and best practices

• Established governance, KPI, and reporting frameworks for key programs

• Contributed to a more scalable and efficient operating model

• Successfully implemented strategic transformation initiatives across multiple regions or business units

What you will do

• Lead end-to-end program management of global workforce solution initiatives, from strategy and design through implementation and adoption

• Translate strategic objectives into structured implementation programs

• Drive stakeholder alignment across commercial, operational, and support functions

• Establish governance structures, KPIs, reporting, and performance management frameworks

• Manage risks, dependencies, resistance, and escalations

• Partner with regional teams to implement and embed new workforce solutions, processes, and operating models

• Build strong relationships with senior stakeholders in multiple countries

• Drive continuous improvement and standardization of work processes

• Use operational and workforce data to identify opportunities for improvement, support decision-making, and increase program scalability

• Ensure the successful adoption of new processes, services, and operating models

• Manage and optimize relationships with workforce solution providers, suppliers, and service partners, ensuring performance, service quality, and commercial value

About the role

You will work for an international organization undergoing significant transformation and growth. This role lies at the intersection of workforce solutions, strategy, operations, and change, ensuring that new solutions, processes, and operating models are successfully implemented and adopted throughout the business.

We are specifically looking for someone with experience in MSP, the contingent workforce, workforce solutions, or a closely related field. You will combine this domain expertise with proven experience leading complex international programs, operational improvements, and stakeholder-driven implementations.