Empowering leadership
Empowering leadership: the journey to effective servant leadership
Leadership at HeadFirst Group is not about exercising authority, but about creating an environment where people can grow and be themselves. To transfer that mindset to our executives, they participate in Lepaya's Empowering Leadership training. Natasja Spooren and Klaske Kuipers talk about their experiences.
During the training, they learned that good leadership is more than making strategic decisions. It is about understanding and actively applying principles that can positively influence both the individual and the team. Klaske says, "The training is about translating leadership values into concrete actions. Now I am much more aware of how my leadership style affects my team."
Natasja found the module on difficult conversations to be especially practical. "Sometimes it's quite difficult to get your message across well, especially if it's not what the other person wants to hear," she says. That module gave her tools to meet that challenge. What really made a difference was the module on flexible empowerment. "By adapting my leadership to the needs of others, I can respond effectively to different situations and team needs."
And this whole process was supported by Klaske's supervisor (and CEO) Marion van Happen. In their one-on-one meetings, they regularly discussed progress and planned next steps together. "As a company, we emphasize 'servant leadership.' We want to create a culture of trust in which openness and transparency are central. We listen to what our employees really need and look at their individual talents. It's nice that we can reinforce this with the customized leadership program from Lepaya," explains Marion.
Our new brand identity
Onze nieuwe brand identity: een frisse start voor een gedurfde toekomst!
At HeadFirst Group, we not only nurture a bold ambition; we have a mission. Our goal? To create a labor market that is fair and transparent, where we make a difference. But that's not all. We strive for an international appeal that positions us as a leading HR tech service provider and the digital platform, with the perfect balance between cutting-edge technology and human interaction.
That's why we have a brand new brand identity! This renewal is not just a visual makeover, but also a powerful message that highlights our forward-thinking approach, the human factor and our technological focus. We embrace our role as an innovative and modern tech-driven organization, ready to embrace the future.
Getting a little better every day
Getting a little better every day, both as an organization and as individuals, is what we strive for
Joke talks about the ambitions of HeadFirst Group
HeadFirst Group has received the certification of a 'Great Place To Work' for the second year in a row. "We have grown on all fronts compared to last year, thanks in part to the commitment of all teams to address areas for improvement and that has paid off," says Joke de Graaf, Head of HR & Organization.
Why is certification so important to HeadFirst Group?
"Listening to our employees is the essence of our organization. Their input is invaluable to us and central to our efforts to be an excellent employer. We can say we are a good employer, but with this certificate we can really demonstrate this and communicate what employees experience and feel. What makes this survey very valuable is that it provides us with concrete tools to continue to improve. The independent employee survey uses the Trust Index to measure trust, pride and pleasure. Themes that are very important to us."
"The survey shows that employees feel the same way. Everyone feels welcome, at home and appreciated, with the freedom to be themselves, regardless of gender, origin or age. On that last theme we even achieve a score of almost 100, how nice is that!"
What has improved from last year?
"Last year we took a close look at onboarding and adjusted it based on feedback from new colleagues. We looked at what went well, but especially what they missed. And we noticed that those adjustments had an effect."
"In addition, we have worked on communication. With us there is no rigid hierarchy, but rather bottom-up leadership. Of course there are issues that are discussed first in the MT, but communication to the teams could be better. Therefore, together with the marketing and communications team and management, we discussed how to improve this so that the teams are even better informed about what is going on."
What are you most proud of within HeadFirst Group?
"Mutual trust is important to us and we like to give employees the freedom to do their jobs. Making mistakes is allowed and is of course part of the job. That is why 'Learn every day' is one of our core values. It is positive that the survey shows that employees are innovative and try to do things in an innovative and better way. Getting a little better every day, both as an organization and as individuals, is what we strive for."
"I like to see that, despite the growth we have experienced and continue to experience, the employees indicate that everyone is approachable, and we are able to maintain the open and accessible culture . That's what made us great and that's what we continue to maintain."
What will you be working on in the coming year?
"Although technology is our strength, we are a people company. That's why one of the spearheads is innovation. We are going to investigate how we can use technology better, so that repetitive tasks can be automated and we have even more time for personal contact with our partners and colleagues. At HeadFirst Group, employees are given the freedom and responsibility to get started themselves when they have a good idea. Using technology in the right way creates space for creativity and new ideas."
Would you like to experience working at a Great Place To Work for yourself? Take a look at our vacancies and find the position that suits you perfectly. Want to know more about HeadFirst Group as an employer or a vacancy? Please contact Charlie Windhorst, our Corporate Recruiter on 06 - 36304235 or werkenbij@headfirst.group. We like to think along with you!
Join the next world of work
Join the next world of work
The next world of work - a theme that indicates how advanced technologies are reshaping the way we work. We are currently in a world where technological advances and human connectivity are increasingly important. As an HR-tech service provider, our ambition is to lead the journey into this new world of work.
This includes an appropriate digital roadmap of technological innovations. Therefore, last year several projects were launched to shape this progress. In our inspiring live tech event "Up Next," we provide quarterly updates on the projects currently in full swing. The third edition of Up Next was marked by the completion of several projects and thus the going live of new platforms and systems, focusing on the customer experience.
So we were taken through the process of implementing improvements in various systems, based on the Kaizen method. Even good processes can be made even better. But how can we specifically improve our services? This became concrete in the explanation of the customer journey. With certain tools we gain insight into the entire customer experience. The foundation of the customer experience is set.
It also highlighted a special moment we are now moving into. Indeed, with the launch of our new platform Striive, our digital strategy is taking concrete form. This is not about the platform itself, but what it can solve for the user. A platform like this can create a lot of added value. With our Partners & Professionals services, for example, we make complex technology seem easy. And that is precisely what we want to create for our users: convenience!
Do you also want to make a difference in the new world of work? Then take a look at our vacancies for all open positions within HeadFirst Group.
Podcast Interview with Marion van Happen, CEO of HeadFirst Group: Balancing career, family and me-time
Podcast Interview with Marion van Happen, CEO of HeadFirst Group: Balancing career, family
As a working mother, you know that finding the right balance between career, family life and personal time can be an ongoing challenge. It is inspiring to learn from successful women who manage to achieve this balance admirably. In a podcast episode by Danja Lekkerkerk, our CEO Marion van Happen was recently interviewed. Together they discussed her impressive career and how she combines it harmoniously with her private life.
This episode offers an intimate look into Marion's life and is packed with valuable insights about achieving a successful career as a woman, balancing work and personal life, ambition, family life and the importance of personal time. Here are some key lessons learned from Marion:
1. The Art of Balancing: Marion reveals how she manages to combine her top corporate position with her family and personal time. She explains how she consciously makes time for every aspect of her life.
2. Energy Management: As a versatile woman with various responsibilities, Marion shares her secrets for effective energy management. She shows how she divides her energy between her various roles.
3. Dealing with challenges: Marion discusses the challenges she faces and how she overcomes them. Her resilience and determination are inspiring to any working mother.
In addition, Marion shares valuable career tips, including the importance of clear positioning, expanding your network in a friendly way, inspirational leadership and communication styles best avoided as a woman.
Marion van Happen is an inspiring example of a woman who leads her career and personal life in a balanced way. Her story shows that it is possible to be successful in both business and motherhood. Want to learn more about Marion's journey and the insights she shares? Then listen to episode number 48 of Danja's podcast at this link.

Our works council was born!
Our works council was born!
At HeadFirst Group, we have experienced remarkable growth in recent years. Our "family" has grown to over 450 colleagues, and with this growth it became clear that it was time for an important new step: the establishment of a Works Council (OR).
An exciting election day
When we made the announcement that we wanted to form an OR, we were overwhelmed by the response. Several colleagues applied to become members. This enthusiasm showed that our employees are strongly committed to our organization and willing to actively contribute to its future. An exciting election day followed, with a large proportion of our colleagues casting their votes. In the end, nine members were elected to represent our organization.
Proud of our OR members
We are extremely happy and proud of this group of colleagues who will volunteer their time to make our organization even better. The OR members will be an essential link between our employees and management. They will contribute ideas and advice to ensure that the voice of the employees is always heard. The OR members will also build a bridge between our various offices, which is why we have deliberately chosen a delegation from all locations.
We look forward to what the future will bring with our new OR on board. Together we are going to make our organization even stronger.

Florine Onderwijzer is part of the Next Leadership 50!

Florine Onderwijzer is part of the Next Leadership 50!
Thursday, Sept. 28, was a special day, as the annual Next Leadership 50 list of 2023 was presented by MT/Sprout. This list is a celebration of the Netherlands' greatest management talent under the age of 45. A unique moment for HeadFirst Group, because this was no less than the fourth (!) time that someone from our organization was included in the list. After Han Kolff (2010 & 2014), Marjolein Slappendel (2014) and Marion van Happen (2019) it is now Florine Onderwijzer's turn to be part of this inspiring group of professionals!
The meeting to mark the announcement of the Next Leadership 50 was a great experience. We heard inspiring stories from other Next Leaders, including Tessel Jarigsma, Simone van Neerven, Mark van Baal and Sanne de Laat-Koevoets. It was an opportunity to network, learn and be inspired by the accomplishments of other leaders. If you're curious about who, according to colleague Florine, the other 49 leadership talents of 2023 are, you can check out the full list here. It's an impressive group of people all contributing in their own way to positive change in the world.
All next-generation managers were asked what they do differently from the generation still in boardrooms today. Without a doubt, the most frequently mentioned answer: 𝐦𝐞𝐞𝐫 𝐚𝐚𝐧𝐝𝐚𝐜𝐡𝐭 𝐯𝐨𝐨𝐫 𝐝𝐞 𝐰𝐞𝐫𝐞𝐥𝐝. 𝐇𝐞𝐭 𝐝𝐫𝐚𝐚𝐢𝐭 𝐧𝐢𝐞𝐭 𝐚𝐥𝐥𝐞𝐞𝐧 𝐨𝐦 𝐰𝐢𝐧𝐬𝐭. Florine said, "𝘉𝘦𝘴𝘭𝘪𝘴𝘴𝘪𝘯𝘨𝘦𝘯 𝘥𝘪𝘦 𝘸𝘦 𝘯𝘦𝘮𝘦𝘯 𝘢𝘭𝘴 𝘭𝘦𝘪𝘥𝘦𝘳 𝘦𝘯 𝘥𝘦 𝘭𝘪𝘫𝘯𝘦𝘯 𝘥𝘪𝘦 𝘸𝘦 𝘶𝘪𝘵𝘻𝘦𝘵𝘵𝘦𝘯 𝘥𝘪𝘦𝘯𝘦𝘯 𝘰𝘰𝘬 𝘣𝘪𝘫 𝘵𝘦 𝘥𝘳𝘢𝘨𝘦𝘯 𝘢𝘢𝘯 𝘦𝘦𝘯 𝘣𝘦𝘵𝘦𝘳𝘦 𝘸𝘦𝘳𝘦𝘭𝘥 𝘷𝘢𝘯 𝘮𝘰𝘳𝘨𝘦𝘯." The growing importance of value creation in a broader social and environmental context is a trend we should all embrace. We can no longer pretend that only financial results matter; we must take responsibility for the world around us.
Florine feels honored to be on this prestigious list. "It is a recognition of my commitment and dedication as a leader, and I would like to thank Marion Van Happen, Marjolein Slappendel and Han Kolff for their unconditional support and trust. Leadership, innovation and the balance between technology and humanity have always been topics that my heart desires. It is a passion that I pursue daily in my work. I look forward to continuing my journey as a leader and seizing new opportunities to contribute to positive change. I look to the future and the opportunities ahead with enthusiasm. Together we can shape the world of leadership and innovation and make a positive impact on society and the world.
Want to read more about Florine's vision for leadership? Then look here >> https://mtsprout.nl/ranking/next-leadership-50-2023/persoon/florine-onderwijzer.
Afterglow of sun, beach and delicious party
Afterglow of sun, beach and delicious party
In the second week of September it was time again: HeadFirst Group's Summer Party. If you know us a little bit, you know that our parties are always something special. This time the festivities took place at an external location, namely at Papa's Beach House in Hoofddorp, and we can say with certainty that we all enjoyed one of the last days of summer.
With our feet in the sand and a refreshing cocktail in hand, colleagues from different labels, locations and departments were able to socialize with each other. Colleagues were even flown in, for example from Romania. It was a time to meet each other again and toast the highlights of the past six months. Before we sat down to dinner, the barbecue was lit and delicious salads were prepared. But the best was yet to come.
We were treated to great live performances! Soulm3n enchanted us with their musical talent, followed by the amazing Jeffrey Parmentier. And as icing on the cake, the Raddraaiers closed the evening. It was another night to never forget, but luckily you don't have to rely only on memories - we have a great aftermovie to relive the feeling!
So, are you ready to be part of these amazing parties? Then check out our job openings soon and who knows, maybe we'll see you at our next party in December!
"HeadFirst Group is an enthusiastic, ambitious and fast-growing organization" says new CFO Marjolein Slappendel
"HeadFirst Group is an enthusiastic, ambitious and fast-growing organization" says new CFO Marjolein Slappendel
Since June 1, Marjolein Slappendel has been the new CFO within our organization. In the first weeks, Marjolein mainly spent time getting to know the various departments and colleagues within our group. She wanted to get a picture of what is going well, where there is potential for improvement and what steps will be taken in the coming period.
In her own words, Marjolein's expectations of the potential of our organization have been far exceeded. "HeadFirst Group is an ambitious and fast-growing organization with very smart driven people. I am proud to be part of that now. It is a wonderful challenge to be responsible for the further professionalization of the business units finance, operations, quality and legal in order to further strengthen the basis for our growth ambitions."
"There is a driven atmosphere in the organization, making huge strides. We are constantly moving and that is also what suits me. I have always worked in departments where the adrenaline was regularly high. It suits who I am."
What's next on the agenda? "When I came in, a clear strategy toward 2025 was already mapped out: to become the market-leading, international HR tech service provider. This requires continuous improvement from us. Right now, the main focus is on digitizing our business. Automating where we can, so that repetitive things can go away from our colleagues, allowing them to focus more on contacting our clients. Something that fits completely with our aspiration: tech enables touch. For our finance and operations department this is very interesting and there are still good further steps to be made in this."
Marjolein looks positively on her first months at HeadFirst Group and can't wait to see what the further optimizations will enable us to do next. Do you want to contribute to these improvements and think and work on the future of this organization? Then take a look at our vacancies.
ChatGPT, AI and robotics will be showcased at our internal digital release event
ChatGPT, AI and robotics will be showcased at our internal digital release event
As an HR-tech service provider, we are working hard to create "The Next World of Work." A transparent and balanced labor market, without prejudice, in which organizations and talent are perfectly connected. To realize this, we are taking huge steps in the field of technology. Not only because it fits within our digital roadmap - becoming the number one tech platform - but also because we are convinced that with technology we provide a better service. Tech Enables Touch.
Technological developments are following each other ever faster. ChatGPT, AI, robotics: these are just a few examples that we use to the organization's advantage. To bring and keep all colleagues up to date on this, we organize a special tech event "Up Next" every quarter.
Technological developments within our organization
During this event, colleagues from different departments climb the stage for an update on current projects. Using our semicircular projection screen, the coolest developments are shown. For example, our Data Manager showed a new self-developed benchmark tool. This has been made available on our smart matching platform Striive and allows professionals to easily see, for example, what an average rate is for a data analyst.
Next, our Recruitment Manager showed the results of our virtual assistant Benthe. This robot helps our recruiters enter applications, giving them more time for personal contact with suppliers and professionals. She also reduces repetitive work, which makes the work a lot more fun for our colleagues.
Furthermore, our development team is also busy with technological improvements for contract management. The goal: to reduce the contract management flow from several days to 15 minutes. Ambitious? Certainly. But not unachievable with the planned improvements.
With two editions already in our minds, the next one is scheduled for October. We are again counting on a packed program with updates of new cool technological developments. Will you be there next time? Then take a look at our vacancies. For a sneak peek you can watch the video below.








